Third Party Integration
Integration with third party tools can be achieved through a large variety of mechanisms. The most common scenario requiring integration with third party tools involves CMDB population from asset discovery &/or management tools. HEAT LiveTime provides the AMIE facility to easily achieve integration with such tools using database interrogation techniques. All that is required is access to the underlying RDBMS as the most commonly used tools have a default mapping file that ships with HEAT LiveTime.
There are at times more involved integrations required with third party tools which in some cases, customers choose to share in order to help others needing to perform similar integrations. Tools that fall into this category are: